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How Important Is Bounce Rate As A Metric?
Nov 8th
Bounce Rate, or the number of web visitors you have that visit just one page – the first one they land on, can be a vital metric to consider when current overall success and conversion rates of your organization’s site.
Bounce Rates can be especially important if:
- You have a sales or conversion process which requires the user to follow through multiple pages on your site.
- Exploration of your site is important to your goals.
- You are trying to turn new visitors into loyal readers or customers.
- Yours is a retail site and you want people to shop around and make purchases.
- Your homepage is not inducing further clicks, particularly if it contains blog excerpts or other ‘teaser’ content.
So what are some causes of a high Bounce Rate?
Your keywords and content could be mismatched. In cases where visitors are coming from search engines, a high bounce rate may mean that the keywords they used and the content they found when they arrived on your site aren’t aligned – so the page they landed on doesn’t meet their expectations in some way.
The best way to address this is to take the time to analyze your keyword traffic and make sure your pages More >
Special Guest Post – Buy, Buy, Buy = Bye, Bye, Bye… Derek Weber
Nov 5th
If you haven’t noticed, the way consumers make purchasing decisions has drastically changed over the last few years. With all of the information available with Google searches, ratings, reviews, and smart phones, the consumer is now extremely educated about nearly every major purchasing decision. I mean, you can literally download an app on your iPhone that will scan the bar code of an item in a store and give you consumer ratings and price comparisons of every store that carries that item within 50 miles of you…now that is a well-informed shopper. So, what does that mean for you?
It means you have to stop selling and start teaching, or as my good friend Scott Ginsberg would say, “Don’t sell, enable them to buy.” You might be able to get a one time purchase through the old manipulative marketing efforts or trying to compete on price and features alone, but as our society’s interaction with one another is being reduced by technology, consumers are looking for more than just a transaction, they are looking for a business relationship with a company they like, a company they trust…a company they can personally identify with.
I was having lunch a while back with Steve Hughes More >
More Social Statistics – 101
Nov 1st
As social networks grow and mature, new data has begun to surface that show the behaviors and preferences of its users that could prove invaluable to businesses in the future.
Business owners and marketing professionals are of course quite interested to learn more about how consumers on Facebook and other social media become motivated to connect with companies and brands, and their preferences in interacting with organizations.
Some of the latest statistics:
Many users of social media initially displayed a resistance to connecting directly with businesses from their personal pages, in effect showing a desire to keep “business separate from pleasure”, or their personal lives. A fear of being inundated with advertising pitches surely helped shape this mentality. However, new research shows that 43% of Facebook users now “Like” at least one brand or official company page, and this number is rapidly growing.
Of these, 38% of consumers “Like” a company on Facebook so they can publicly display their brand affiliation to friends. This new trend is being called “Social Badging”, and can be a very powerful motivation for affiliation. These users want to display their connection to brands and organizations that they believe represent them, their personal beliefs, are “cutting edge”, say something unique or valuable about them.
42% More >
